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Customer reviews of Tvm
At TVM we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the car buying process as simple and hassle-free as possible with our relaxed approach.
Don't just take our word for it, see what our customers have to say.
Based on 83 customer reviews
Badly Let Down
By Lee P on 11 August 2017 | Purchase not verified
NOT HAPPY very un-reliable seller. An appointment was made for me to view a vehicle (that's how this guy works, no showroom), I was told to arrive after 2pm. At 1.45pm while on my way to the appointment he rings my office to say he has sold it. Very poor customer relations, typical money grabbing dealer, no customer loyalty, no scruples, avoid…
They are great, even in unusual circumstances
By Szilvia K on 18 June 2017 | Purchase not verified
I had a view on Saturday in a straightforward, chilled manor and put the deposit down for my new car with the intention to collect it later. There was non of the usual "dealer-talk" and pushiness which helped a lot. Shortly after my old car has broken down on my way home, on the M25. TVM was very helpful on the phone, helping to find the best available options in my misery. Even allowed me long enough to get back to them and collect the car on the same day. They also helped me with setting up the temporary insurance and paying for the tax to enable me to drive away there and then. Very eventful day but had a nice journey home in my new Honda Jazz, thanks guys. Recommended without hesitation.
Honest Gent with high levels of service
By Raj P on 01 March 2017 | Purchase not verified
My friend and I were looking for a VW EOS. Everyone we saw was unwashed, low tyre pressures, not hoovered inside, so all in all they were not as you would like a car to be presented to you from a dealer. Gary at TVM communicated with me on the phone before we went to see the car, and by text message also to say it was washed and hoovered and ready. He met us, and it was obvious he is a trustworthy honest chap who I would have no issue doing business with again. What any purchaser needs to be aware of is this "You are buying a used car and it most likely will have the odd minor fault or scuff to body or alloy". If you can absorb this statement Gary is the man for you. TVM met and exceeded our expectations and I will use them myself in the not too distant future. Thank you Gary.